Vendor or Partner?

Being in the property management industry, you probably work with several vendors. But my guess is that you have very few partners working on your behalf. What is the difference?  And why is a partner better than a vendor? Vendors deliver only the service they are...

Are you listening to me?

How many times have you tried to get an important message across to your community members only to find yourself frustrated with the feeling that nobody is listening? I hear many listening-related complaints from condominium management professionals. These are the...