LATEST NEWS & UPDATES
Are you listening to me?
How many times have you tried to get an important message across to your community members only to find yourself frustrated with the feeling that nobody is listening? I hear many listening-related complaints from condominium management professionals. These are the...
Clearly defining nuisance activity in your governing documents can help association boards avoid future headaches
A nuisance is generally defined as a person, thing or circumstance which causes inconvenience or annoyance. For some people living in shared ownership communities, there is no escaping a nuisance situation that has risen to a level which impacts the enjoyment of their...
The Value of Education in Your Communications
For years, I have been writing about the importance of communication as it relates to community association living. I have stressed how important it is that you tell your story well and that you tell it often. Newsletters, letters, websites and any other tools used to...
Condominiums That Fail To Properly Fund Reserves Will Usually Resort to Costly Special Assessments
Question: My condominium association has no reserve funds for our roof. Every year at the annual meeting, the board asks the owners to waive the reserve funding and every year the owners vote to waive the reserves. Now we need a new roof for the building and the board...
Will Florida’s new online election law for community associations spell welcome relief or more headaches?
The Florida Legislature recently approved a new law which will allow community associations to conduct their elections online through the use of electronic voting. While associations in other states have had this ability for some time now, this is a sea change for the...
How to Increase Your HOA’s Revenue with Coupon Books
Successful HOA’s are always looking to find creative and unique ways to be competitive and profitable. Would you like to eliminate an annual expense or turn that expense into a profit? Of course you would! Payment coupon books are an essential and necessary component...
How Often Should the Condo Association Change Auditors and Attorney?
C.T. from Hartford County writes: Dear Mister Condo, Thank you for being there to answer questions. What a grand resource!!!! –How often should one change auditors for a large condo with a budget [excluding reserves] of over 3.5 M? –Is there a standard/recommended...
New Owner Trashes Fine in Florida HOA
Question: I live in a homeowners’ association and the declaration of covenants provides that trash cans may not be put at the curb until 7PM the night before trash pickup. I am new to the community and was not aware of this provision and put my trash cans out at 5PM....
Making a Good First Impression: 10 Ways to Make Move-Ins Easier for Residents
Let’s be honest – moving is not fun. But for community managers, move-in day is a perfect opportunity to kick start resident retention efforts by making a good first impression. Here are some easy ways you can make the move-in process less stressful for your residents...