Jan 5, 2016 | Board of Directors, Communication, Community, Community Manager, Law, Property Managers, Renters, Residents
Question: There are 10 homes in our community. The declaration of covenants provides that it can be amended by a majority of the voting interests. It also provides that homes 1 through 9 each get one vote and home 10 gets 10 votes. An amendment is approved 10 to 9,...
Dec 17, 2015 | Communication, Community
How many times have you tried to get an important message across to your community members only to find yourself frustrated with the feeling that nobody is listening? I hear many listening-related complaints from condominium management professionals. These are the...
Dec 9, 2015 | Board of Directors, Communication, Community, Community Manager, Law, Property Managers, Renters, Residents
A nuisance is generally defined as a person, thing or circumstance which causes inconvenience or annoyance. For some people living in shared ownership communities, there is no escaping a nuisance situation that has risen to a level which impacts the enjoyment of their...
Dec 3, 2015 | Communication, Community, Residents
For years, I have been writing about the importance of communication as it relates to community association living. I have stressed how important it is that you tell your story well and that you tell it often. Newsletters, letters, websites and any other tools used to...
Nov 23, 2015 | Budget, Communication, Community, Community Manager, Law, Payments, Property Managers, Renters, Residents
Question: My condominium association has no reserve funds for our roof. Every year at the annual meeting, the board asks the owners to waive the reserve funding and every year the owners vote to waive the reserves. Now we need a new roof for the building and the board...
Oct 2, 2015 | Communication, Community, Community Manager, Property Managers, Residents
I am often asked about the difference between a fact and a benefit as it pertains to preparing a community association newsletter to tell the story of a community enhancement, such as a new roof. Community association members buy benefits but before they do, they want...
