Sep 24, 2015 | Communication, Connect, Renters, Residents
You are a community manager. You know where your renters reside, right? You know their unit number and their building. You, of all people, are “in the know” when it comes to someone’s location. But if this is true, then why is it so hard to reach them? You have...
Sep 16, 2015 | Communication, Community, Property Managers, Residents
Have you ever had to foreclose on a neighbor? The word “foreclosure” strikes a note of fear and panic in most people. Typically, foreclosure is only considered when all other possibilities have been considered and no other solution can be found. It is the final remedy...
Sep 10, 2015 | Communication, Community, Community Manager, Connect, Property Managers, Residents
For years, I have been writing about the importance of communication as it relates to community association living. I have stressed how important it is that you tell your story well and that you tell it often. Condominium newsletters, HOA newsletters, letters,...
Sep 2, 2015 | Board of Directors, Communication, Community, Community Manager, Property Managers
In a speech to the House of Commons in 1947, Winston Churchill said: “No one pretends that democracy is perfect or all-wise. Indeed, it has been said that democracy is the worst form of government except all those other forms that have been tried from time to time.”...
Aug 7, 2015 | Communication, Community, Community Manager, Property Managers, Residents
Five years ago, my HOA decided to take on the project of changing colors and painting all 20 units in the association. We are a modest community consisting of four buildings built back in the late 1970’s. Brown on brown was the original color palette and the board...
Jul 16, 2015 | Communication, Community, Residents
A malfunctioning furnace, a broken dishwasher, lost keys. All of these are common problems residents run into and bring to their property manager’s attention. Thankfully, each of these scenarios is a fairly easy and quick fix. However, when a mold arises, it is almost...
