3 Foolproof Ways to Drive Online Rent Payment Utilization

Aug 10, 2017 | Community Manager, Payments, Property Managers

Once you see the light and begin processing payments with an online payment provider, you start to realize that receiving less physical checks and money orders means less manual work for you and your staff. You wonder how you can get more tenants or homeowners to...

Utility Meters 101: How Your Property Management Company Can Recoup Utility Expenses

Mar 27, 2017 | Budget, Community Manager, Payments, Property Managers, Renters

One of the top questions a prospective resident wants to know when they are interested in your property is, “Will I have to put any utilities in my name?” The answer is largely determined by how your property is metered, and ultimately, how you can recoup those...

Condominium Association Must Repair Air Conditioning Lightning Damage

Jan 24, 2017 | Associations, Board of Directors, Budget, Communication, Community, Community Manager, Property Managers, Q&A, Residents

Question: Recently, the outdoor air conditioning unit servicing my condominium unit was struck by lightning. I turned the claim into my insurance policy. My insurance carrier denied the claim stating that it does not insure the air conditioning unit, and that the air...

Secondhand Smoke on Condominium Lanai: What are my Rights?

Jan 12, 2017 | Associations, Community, Community Manager, Property Managers, Q&A, Residents

Question: I just read the question you answered in one of your prior columns about a man wanting to smoke cigars in the common area of his condominium complex. You said that “the ill-health effects of secondhand smoke are well established.” I live on the second floor...

Florida Condominium and HOA Directors Can Usually Serve on Committees

Dec 28, 2016 | Associations, Board of Directors, Community, Community Manager, Florida, Frontpage Article, Property Managers, Q&A

Question: Can a board member also be a member of a committee, such as the fining committee or the landscape committee? (L.D. by e-mail) Answer: Yes and no. Generally, a board member can also be a committee member. However, there are exceptions. Section 718.103(7) of...

Owners Must Follow Procedure to Petition the HOA Board for Agenda Items

Dec 20, 2016 | Associations, Board of Directors, Communication, Community, Community Manager, Q&A, Residents

Question: I live in a homeowners association and have e-mailed our board president a number of times concerning items that I feel should be discussed by our board. While the president has politely acknowledged my e-mails, none of my suggested topics have been brought...