Oct 28, 2015 | Community, Residents
Question: I live in a homeowners’ association and the declaration of covenants provides that trash cans may not be put at the curb until 7PM the night before trash pickup. I am new to the community and was not aware of this provision and put my trash cans out at 5PM....
Oct 19, 2015 | Community, Community Manager, Property Managers, Renters, Residents
Let’s be honest – moving is not fun. But for community managers, move-in day is a perfect opportunity to kick start resident retention efforts by making a good first impression. Here are some easy ways you can make the move-in process less stressful for your residents...
Oct 15, 2015 | Ask Mr Condo, Community, Residents
Re post from Ask Mister Condo: N.H. from outside of Connecticut writes: Dear Mister Condo, A condo owner does not like our cable provider and wants to either stop paying for the cable monthly or have us switch to another (faster internet speed) provider – who does...
Oct 6, 2015 | Community, Community Manager, Property Managers, Residents
Did your community get a new roof this year? Was your parking lot repaved? Was the pool filtration system overhauled? Were your decks replaced? Chances are pretty good that your community either underwent or will soon undergo a major construction or maintenance...
Oct 2, 2015 | Communication, Community, Community Manager, Property Managers, Residents
I am often asked about the difference between a fact and a benefit as it pertains to preparing a community association newsletter to tell the story of a community enhancement, such as a new roof. Community association members buy benefits but before they do, they want...
Sep 16, 2015 | Communication, Community, Property Managers, Residents
Have you ever had to foreclose on a neighbor? The word “foreclosure” strikes a note of fear and panic in most people. Typically, foreclosure is only considered when all other possibilities have been considered and no other solution can be found. It is the final remedy...
