May 21, 2015 | Community, Community Manager, Frontpage Article, Payments, Property Managers, Residents
For over a decade, electronic payments have been commonplace in the auto, utility, insurance and cellular industries. Unfortunately, the property management industry is at the tail end of the curve. And management companies that do have an e-payment solution in place...
May 16, 2015 | Community, Residents, Security
Fences, security cameras, guards, and gates can go a long way towards bringing condominium owners peace of mind when it comes to their physical safety. But there is another type of security that should be pondered by community association leaders. Theft of data can be...
May 13, 2015 | Communication, Community, Residents
Have you ever wondered where unit owners and residents turn to get advice on things they can and cannot do in their condo or HOA? In a perfect world, they would open their carefully constructed package of documents and fully comprehend the rules and regulations of...
May 8, 2015 | Community, Connect, Events, Property Managers, Residents
Apartment community amenities have changed radically over the years. Back in the 70’s all you needed was a pool and a tennis court. Resident tastes are more complicated these days. Some apartment communities now place their focus on ‘comfort’ amenities, such as spa...
Apr 30, 2015 | Community, Community Manager, Connect, Events, Property Managers, Residents
If you are a property manager or rental agent you know that Customer Service is the New Marketing. And I have to agree. Social media and online reviews only seem to be getting bigger and bigger…so amping up your customer service arsenal only makes sense. But what does...
Apr 16, 2015 | Board of Directors, Community, Community Manager
You’ve been an active community member for a few years. You served on a Committee or two and shown you have the right stuff to be a community leader. A neighbor who already serves on the Board suggested that you should run for a vacant seat. You finally decided to...
