What’s the Difference between Delinquency and Delinquent See

Apr 8, 2015 | Budget, Community

Over the past few years, I have been advocating that community associations add a new line item to their budgets – Delinquency. Did you heed my advice? Did you help protect your community from facing new financial consequences by preparing for the inevitable...

Tell Everyone How You Maintain, Protect and Enhance

Apr 2, 2015 | Board of Directors, Budget, Community, Community Manager

Maintain – Protect – Enhance. This is the prime directive for Boards of Directors of Homeowner Associations across the country. By maintaining, protecting, and enhancing the assets of the association, the Board ensures that property values are maximized and owners’...

Failure to Communicate can Lead to a Managers Downfall

Mar 24, 2015 | Community, Community Manager, Frontpage Article

Since I work closely with management professionals, one of the more difficult questions I routinely face from community association leaders is how the community should go about the process of selecting a new community association manager. It causes me great concern...

Keeping it Legal: The Story of your Community Association’s Attorney

Mar 18, 2015 | Community, Frontpage Article

  Comedian Milton Berle is quoted as saying “Attorneys practice law because it gives them a grand and glorious feeling. You give them a grand and they feel glorious”. While attorneys may be on the receiving end of many jokes, the contribution they make to your...

Advantages and Challenges of Internet Communications in Community Associations

Feb 22, 2015 | Community

Whether it takes the form of well written letters, memos, emails, or even an old-fashioned conversation, the ability to communicate effectively is often the difference between having an impact on your audience and having your message simply fall upon deaf ears....

Producing an Effective Community Newsletter

Feb 4, 2015 | Community

  I fielded a question recently about the effectiveness of community newsletters. It came from a property manager who claimed he spent many hours every month preparing a newsletter for his community that “no one ever reads”. After reviewing the newsletter, which...